Return Policy

 

Flexity is committed to providing the highest level of customer care. If you are not completely satisfied with your purchase, we accept returns up to 30 days from the delivery date. We do not cover the cost of return shipping however, the initial shipping cost will be refunded if you return your complete order. Items returned must be unwashed and unworn.

Please note all returns are subject to inspection. Simply fill out the return form below and place it in your package.

Please note the following condition. For hygienic reasons we do not change socks, tank tops, bras and swimwear. Clothing must not be worn or trained, washed, and damaged or deformed. Goods must contain original labels. Do not use deodorants or anitperspirants when testing and do not apply anything to clothing.

To which address should I send the goods back?

Download RETURN FORM Slovakia

Flexity 

Polianky 5

84101

Bratislava

Slovakia

 

Download RETURN FORM Czech Republic

Flexity 

Polianky 5

84101

Bratislava

Slovakia

 

RETURN FORM Hungary

Csomagküldő.hu

92081376

Teve utca 60

1139 Budapest

 

RETURN FORM Austria

Packeta

92081376

 Litschauerstraße 7


3860 Heidenreichstein

 

RETURN FORM Croatia

Packeta International s.r.o. - HR post

92081376

tracking number of the received parcel

Stancija Kaligari 3

Žbandaj, 52440 Poreč

 

 

 

 What are the conditions for accepting a returned order?

The condition for accepting a returned parcel is unwashed and unused goods. In case your parcel gets lost, please send us proof of delivery or tracking number. If you have received a damaged product, please inform us about it immediately and send us photo showing the damaged product at our e-mail address: info@flexitylife.com

Money will be refunded to your bank account via bank transfer.

We do not cover the cost of return shipping, however the initial shipping cost will be refunded if you return your complete order. Items returned must be unwashed and unworn. Please note all returns are subject to inspection.